…took a personal interest… October 3, 2006 Ed Shoemaker General Information, Ronald Glessner Mr. Glessner took a personal interest in my case. – Cara, October 2006
…was truly concerned… August 3, 2006 Ed Shoemaker General Information, Ronald Glessner The feeling he gave me that he was truly concerned for my well being. – Paulette, August 2006